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Terms & Conditions
Redfly Pilates T&Cs




Bookings / Payments / Refunds
Redfly Pilates books classes in monthly blocks. These must be paid for in advance of the start of the first class of a new block. This will reserve your space in the class requested.
Classes must be paid in cash or bank transfer in advance of the first class of that block.
If you’re unable to make your class, a swap to another class within that block may be permitted IF there is space & with prior arrangement with Carly.
Refunds are not permitted. Your payment is for the block regardless of whether you’re able to attend each week. Classes cannot be carried over. Space cannot be swapped for friends/family members.
One £11 Taster class is available for all new clients.
Classes are £11 per 1 hour for block bookings. If unable to attend a whole block, there may be an option to book individual classes £13 per class, space permitting with prior agreement with Carly. This option does not guarantee a class space.
Two classes a week block booking receive a FREE class that month.
Introduce a friend receive a FREE class that month once the friend block books.
Class etiquette
Please arrive in good time before class starts to settle in and collect any equipment.
Please do not enter if running more than 5 minutes late.
Please leave Mobile phones on disturb/off/aeroplane mode/in bags/cars etc AWAY FROM CLASS. This includes smart watches. The hour is to connect with your body and breath, and others need this space to switch off too.
Please direct message. If you’re unable to make a class please give as much notice as possible.
Private message Carly with all questions/payment confirmation/cancellations/class swap requests NOT the group WhatsApp.
Yoga mats not provided.
Redfly Pilates practices Contemporary Pilates mixed with mobility exercises and a little yoga.
Optional equipment used in most classes. Please ensure you are fit and well and have medical approval before commencing any exercise class. Please ensure you have completed the Redfly Pilates Health ParQ prior to attending your first class.
